ISO/IEC 20000 IT SERVICE MANAGEMENT

ISO/IEC 20000 IT Service Management training qualification is to confirm whether the candidate has achieved sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply their knowledge to a range of activities that would support organizations in conforming to the requirements of ISO/IEC 20000-1 and achieving and retaining ISO/IEC 20000 certification.

You will sit your Practitioner exam on the last day of this course

COURSE BENEFITS

Key Features

ISOIEC 20000 IT SERVICE MANAGEMENT

Personal Impact

Certify your ability to:

  • Understand, identify and explain the potential issues regarding applicability, eligibility and scoping to assist in certification readiness assessment and certification audits as well as advising on the implementation of continual improvement processes.
  • Produce a gap analysis supported by an improvement and implementation plan.
  • Describe the scope, aims and use of the ISO/IEC 20000 specification and code of practice, through an understanding of the roles of the component parts of the standard.
  • Recognize the need to plan and report on the IT services schedule conduct regular reviews, assessments and audits and plan for continual service improvement.
  • ISO/IEC 20000 certifies an individual as an IT Service Management

Organizational Impact

In this training, you will have the opportunity to learn more in-depth about the ISO/IEC 20000 standard and also how your organization can benefit from implementing it. Our discussion will follow the direction of how this standard can help organizations towards achieving their business objectives, as well as reduce incidents and lower costs.

Main points covered:

  • IT services and business alignment improvements
  • Reductions in incidents and improved incident management
  • Improving the organization’s image and credibility
  • It also gives your organisation a competitive advantage, as it demonstrates your reliability and high quality of service.
  • Improving cost management, leading to financial savings
ISOIEC 20000 IT SERVICE MANAGEMENT

Testimonials

Course Schedules

Course Name
Duration
Course Date
Location
Delivery Method
Course Fee
REGISTER

ISO/IEC PRACTITIONER TRAINING

2 days

FEBRUARY 10TH-11TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N200,000

ENROLL NOW

ISO/IEC 20000 IT SERVICE MANAGEMENT

2 DAYS

APRIL 13TH-14TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N200,000

ENROLL NOW

ISO/IEC 20000 IT SERVICE MANAGEMENT

2 DAYS

JUNE 9TH-10TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

200,000

ENROLL NOW

ISO/IEC 20000 IT SERVICE MANAGEMENT

2 DAYS

AUGUST 25TH-26TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

200,000

ENROLL NOW

ISO/IEC 20000 IT SERVICE MANAGEMENT

2 DAYS

SEPTEMBER 25TH-26TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

200,000

ENROLL NOW

Why JK Michaels

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
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JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
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We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
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After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
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