ISO/IEC 9001 standard for Quality Management Systems, and more specifically:
ISO/IEC 9001:2008: the standard which defines the requirements for a Quality Management System.
ISO/IEC 9000:2008: deals with the fundamentals of quality management systems.
In today’s globalised economy and intricate supply networks, John Ruskin’s dictum “Quality is never an accident” rings true. “It is always the product of intellectual work” is as accurate now as it was the day he stated it. Companies cannot rely on chance and hope to offer quality goods and services; instead, they must use a systematic and deliberate approach to quality management. ISO 9001 is the world’s most well-known standard, with over one million certified organisations worldwide.
You’ll be ready to perform audits for your business once you’ve completed your internal auditor training course. You can also obtain certification to do third-party audits. It would help if you were accredited in both professions. You will, however, need to be able to operate in both situations and ensure that you are certified. Therefore, selecting the appropriate training course for your needs.
Many internal auditors have not had access to training courses to help them grow in their jobs. To succeed, you must invest in your future by selecting the best training course. We’ll go through both certification alternatives and explain what they include so you can choose the best one for you. If you want to invest in an internal auditor training session, examine the following possibilities first:
Individuals already working as internal auditors within an organisation can gain additional skills through targeted online modules designed with specific business objectives. For example, it teaches students risk management methods and compliance management systems. These courses can also assist internal auditors specialising in accounting, information security, or regulatory compliance.
LEARNING OUTCOMES
Holders of Peoplecert’s ISO/IEC 9001 Quality Management Systems
Foundation Certification will be able to demonstrate their knowledge, ability, competence and understanding in:
- Definitions and principles of quality management per ISO/IEC 9001.
- Objectives and requirements in each section of the specification.
- Scope aims and use of the ISO/IEC 9001 Specification and Code of Practice.
- Processes and objectives of ISO/IEC 9001 and Quality management (QM).
- Fundamental requirements for a quality management system (QMS).
- Eligibility and scoping statement requirements.
- Requirements of the quality management system and the Plan, Do Check, Act cycle.
- How assessments, reviews and internal audits of Quality Management.
PERSONAL IMPACT
- Assurance of service – certification verifies that an organization’s solutions are consistent, dependable, and appropriate for the task at hand.
- Returns are less common since problems are found and corrected more quickly, frequently without the customer’s knowledge.
- Improved service quality — this has the added benefit of enhanced on-time delivery.
- Improved customer experience — enhancing the interaction between customers/stakeholders and the company will improve the customer experience and raise the likelihood of a future return visit.
ORGANIZATIONAL IMPACT
- To consistently provide products and services that meet the needs of customers
- Customer satisfaction will be improved through a process of continuous improvement.
- To ensure that it complies with all relevant legal and regulatory requirements
- Better supplier relationships – because to ISO 9001’s reputation, your firm has more credibility, giving your suppliers more confidence in what you do.
- Improved customer satisfaction – make sure you have a feedback system in place that allows you to better understand your customers’ demands, find areas for improvement, and cut down on waste.
- Continuous improvement — you can spot areas for improvement and stay ahead of the competition by using non-conformity reporting and trend analysis.
JK Michaels institute also offers other products and courses, including INTERNAL AUDITOR TRAINING, LEADING SERVICE QUALITY TRAINING, CERTIFIED DOCUMENT CONTROL PROFESSIONAL, ISO/IEC 20000 IT SERVICE MANAGEMENT, and ISO/IEC 20000 FOUNDATION TRAINING.
