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CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL

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N862,500

CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL

Certified International Administrative Professional (CIAP) designation is offered through the American Association of Project Management and is achieved by passing a certification test CIAP training programs focus on equipping delegates with the 7 topic areas covered on the AAPM CIAP exam: Organizational Communications; Business Writing and Document Production; Technology and Information Distribution ; Office and Records Management; Event and Project Management; Human Resources and Financial Functions.

CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL COURSE OVERVIEW

This certified international administrative professional course gives essential and in-depth practical techniques that will enable you to excel at your workplace. In Certified International Administrative Professional course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator.Read More

This CIAP course also focuses on the importance of providing exceptional internal and external customer service and the impact of doing this. Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and ways to turn stress to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity and lower your stress level. Another topic you will delve into is organizing and running an effective and professional meeting. Finally, you will learn in detail, how you can improve your phone handling capabilities.

Certified International Administrative Professional Course Methodology

This course uses interactive group and individual exercises, role plays and discussions. Inter-group discussions to share working experiences are also an important ingredient in the process. Skills are introduced and revisited at regular intervals throughout the course to facilitate reinforcement and to help participants remember them. The certified international administrative professional course also uses several self assessment exercises to pin point areas of strengths and improvements as well as action planning to ensure practical implementation of the learning objectives.

Certified International Administrative Professional Learning Outcome

By the end of the course, participants will be able to:

Define and understand the role of the office manager and administrator
Create documents, manage computer systems and work with common business applications.
Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
Develop a service attitude and mindset aimed at the internal and external customer
List the main causes of stress and apply the techniques needed to control them
Apply time management techniques required for better office productivity
Organize meetings effectively
Conduct business writing, including proofreading and editing
Maintain office functions and record keeping
Plan meetings, events, and arrange travel
Manage projects
Engage in or support human relations activities, such as hiring and compliance issues
Maintain budgets and basic accounting functions
Manage time and other resources for themselves and others
Utilize technology, including virtual and mobile, with strong computer and internet research skills
Coordinate communications between internal staff and/or external clients
Handle telephone calls properly and professionally
Communicate within the organization (both verbal and written)

JK Michaels institute also offers other products and courses, including ACHIEVING ADMINISTRATIVE EXCELLENCE TRAINING, SKILLS FOR ADMINISTRATIVE ASSISTANT, Soft Skill Training Courses, EFFECTIVE OFFICE MANAGEMENT TRAINING, and EFFECTIVE OFFICE MANAGEMENT.

CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL Key Features

Benefits

KEY FEATURES

PERSONAL IMPACT

A better understanding of managerial and administrative concepts along with their application in real life scenarios
Develop a versatile range of skill set in organizing, scheduling, business communication, supervising, and administration
Cultivate a flexible attitude that will help adjust better to the dynamic business environment
Gain a competitive edge over peers with enhanced practical knowledge and skills
Boost their resumes with the certification and negotiate better remuneration

ORGANIZATIONAL IMPACT

Smooth flow of work with better coordination among different activities of the office
Timely performance of different activities such as conducting meetings, payments, communicating office policies, filing documents, etc.
Better management of physical resources such as inventory, office supplies
Enhanced supervision of employees with regards to training, conflict resolution, counseling, etc.
Improved planning and organization will result in reducing costs of activities, less wastage of resources
Build better public relations through improved communication and dynamics with customers

Course Outlines

Organizational Communications (25%

Office administration and its role in today’s business setting

Business Writing and Document Production (20%)

Attending guests, phone calls, handling queries
Business correspondence
Drafting letters
Responding to emails

Technology and Information Distribution (15%)

Information distribution
Creating and editing documents
Researching and analyzing data
Backing up data

Office and Records Management (15%)

Financial records
Develop filing system- electronic and manual
Preparing minutes
File retrieval, file retention
Data compilation

Event and Project Management (12%)

Scheduling appointments
Time management
Preparing manuals
Event management
Project management

Human Resources (8%)

Developing team dynamics
Maintaining employee files
Developing natural leadership

Financial Functions (5%)

Maintaining supplies
Developing purchasing system
Preventing burnout
Building transparency

Course Schedules

COURSE NAME	DURATION	COURSE DATE	LOCATION	COURSE FEE(excluding VAT)	ENQUIRY FORM	REGISTER
CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL	4 DAYS	MARCH 7TH-10TH	IKEJA	$2,000	ENQUIRY FORM	ENROLL NOW
CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL	4 DAYS	MAY 16TH-19TH	IKEJA	$2,000	ENQUIRY FORM	ENROLL NOW
CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL	4 DAYS	AUGUST 22ND-25TH	IKEJA	$2,000	ENQUIRY FORM	ENROLL NOW
CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL	4 DAYS	NOVEMBER 21ST-24TH	IKEJA	$2,000	ENQUIRY FORM	ENROLL NOW

Explore something new

Training Options

Classroom Trainings

$1,500

Interactive,excitingly serious action oriented learning methodology

Classroom training by top instructors and practitioners

Live Online Virtual Training

$1,500

90 days of flexible access to online classes

Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

Customized learning delivery model (digital material and/or instructor-led)
Flexible pricing options
Enterprise grade Learning Management System (LMS)
Enterprise dashboards for individuals and teams
24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

Testimonials

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ADMINISTRATIVE Certification Training.

Examination and Certification

Who Should Attend?

Who should attend

Administrators, assistants, executive secretaries, existing or prospective office managers, senior administrators, Front office managers, Receptionists, Supervisors, General managers and supervisors of junior level employees

Certified International Administrative Professional Examination Requirements

The three main components are:

A required level of experience and education.
Passing a rigorous exam.
Continued professional development through specific recertification requirements.

Certification is a cost-effective way to prove that your expertise is relevant and up to date. You’re passing the industry’s measurement of knowledge based on skill assessment and industry competency.

An assessment-based professional certification is earned by meeting several requirements differentiating it from other training or educational programs.

ELIGIBILITY REQUIREMENTS

Candidates must meet specific education and administrative office support professional experience, which are:

Secondary school certificate – 4 years of relevant work experience is required
OND/HND Qualification – 3 years of relevant work experience is required
Bachelors Degree – 2 years of relevant work experience is required

Exam Format

Exam Type: Closed book, Multiple choice, multiple responses, matching, hotspot, etc.
No Of Questions: 180 questions per paper, 175 scored
Exam duration: 230 Minutes
Result: The passing score is determined through psychometric analysis

Certified International administrative Professional Exam Day Essentials

Now it’s time to make the commitment to prepare for — and pass — the exam. Carving out time and securing the proper materials to study requires discipline and focus. As a project professional, you’ve got what it takes.

Pad Your Schedule

Visit the Test Center in advance so you can:

Know precisely how to get there.
Find the room immediately on test day.

Test-day tip: Arrive 30 minutes early so you have time to relax before you start the exam.

Or, you can take your Exam online.

Know Your Limits

230 Minutes – Time Allotted for Exam Completion

Two 10-minute breaks for computer-based tests. No scheduled breaks for the paper-based exam.

Prove It’s You

Make sure your ID is:

Valid
Government-issued

And It Includes:

Your photo
Your signature

Stuff You Don’t Need

Calculators

Built into computer-based tests

Scratch Paper and Pencils or Erasable Boards and Markers

Provided by test administrators

Results – Just Like That

Computer-Based Testing

You’ll find out if you passed before you leave.

Why JK Michaels

Academic Excellence

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

INTERNATIONAL ACCREDITATION

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

WORLD CLASS REPUTATION

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

UNIQUE LEARNING AND CONSULTING SOLUTION

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

CORPORATE IMPACT

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

DEDICATED CUSTOMER SERVICE

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

INTERNATIONAL THOUGHT LEADERSHIP

Extensive topical resources, white paper, articles.