SKILLS FOR ADMINISTRATIVE ASSISTANT
SKILLS FOR ADMINISTRATIVE ASSISTANT
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SKILLS FOR ADMINISTRATIVE ASSISTANT COURSE OVERVIEW
Skills For Administrative Assistants course relieve the burden of the employer’s numerous tasks by handling activities that do not require the direct engagement of the management or official. It permits officials to concentrate on and complete only the most essential tasks.
Administrative Assistants may work one-on-one with executives, high-ranking officials, and managers or work for a specific team, project, or department. In addition, they manage various interconnected contacts between the organisation and its personnel to ensure coordination and productivity.
They must handle calls, arrange meetings, schedule appointments, mail, make travel plans, keep records, prepare databases, and various other tasks. Aside from these, they may be in charge of processing financial transactions on behalf of their supervisors or executives.
They are multitasking professionals with excellent corporate communication skills and administrative savvy. As the name implies, administrative assistants aid others in clerical and administrative chores, but they are more than just pen pushers or paper shufflers.
JK Michaels Institute recognises the organisation’s need for an adequate and well-trained administrative assistant and has developed an Administrative Assistant Training Certification Course to meet that need. This industry-relevant certification programme is designed to create administrative assistants into tech-savvy, competent workers with a positive attitude.
The certification gives hands-on practical knowledge of office operations that must be performed, skills that must develop, and how to apply those abilities while doing duties.
The participant would learn about tried-and-true approaches and trends from industry experts.
The certification will provide benefits to both the participants and the organisation. It will strengthen the participant’s credentials and increase their employability. On the other hand, the organisation will get a talented expert capable of performing specialised job obligations.
For the course’s full details, click on SKILLS FOR ADMINISTRATIVE OFFICERS TRAINING
JK Michaels institute also offers other products and courses, including BUSINESS COMMUNICATION TRAINING, EFFECTIVE BUSINESS COMMUNICATION COURSE, Soft Skill Training Courses, MASTERCLASS FOR EXECUTIVE SECRETARIES AND PA’S TRAINING, and ACHIEVING ADMINISTRATIVE EXCELLENCE TRAINING.
SKILLS FOR ADMINISTRATIVE ASSISTANT BENEFITS.
Organisational Benefits.
- The seamless workflow of the operations in the organisation
- The clarity in roles and responsibilities of the administrative staff
- Smooth flow of communication amongst the employees
- Better conflict management
Personal Benefits.
- Understand your roles and responsibilities
- Become better at business administration and office management
- Discover the ways to plan and organize executive meetings
- Understand time-management and record-keeping
- Gain the trust by your skills to handle the company’s finances and allocate petty cash
SKILLS FOR ADMINISTRATIVE ASSISTANT
At this program’s conclusion, participants should be able to:
- Describe appropriate office dress.
- Demonstrate knowledge of professionally answering the phone, transferring a call, placing a caller on hold, and leaving voice messages.
- List steps for dealing with difficult people.
- Describe the communication process.
- Explain barriers to listening and how to overcome them.
- Demonstrate the use of open-ended and closed questions.
- Rephrase blunt messages for better communication.
- Apply techniques for dealing with angry or upset people.
- Describe basic time-management skills.
- Develop an action plan to improve communication skills.
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