CERTIFIED INTERNATIONAL ADMINISTRATIVE PROFESSIONAL

• Define and understand the role of the office manager and administrator
•  Create documents, manage computer systems and work with common business applications.
• Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner
• Develop a service attitude and mindset aimed at the internal and external customer
• List the main causes of stress and apply the techniques needed to control them
• Apply time management techniques required for better office productivity
• Organize meetings effectively
• Conduct business writing, including proofreading and editing
• Maintain office functions and record keeping
• Plan meetings, events, and arrange travel
• Manage projects
• Engage in or support human relations activities, such as hiring and compliance issues
• Maintain budgets and basic accounting functions
• Manage time and other resources for themselves and others
• Utilize technology, including virtual and mobile, with strong computer and internet research skills
• Coordinate communications between internal staff and/or external clients
• Handle telephone calls properly and professionally
• Communicate within the organization (both verbal and written)

PERSONAL IMPACT

• A better understanding of managerial and administrative concepts along with their application in real life scenarios
• Develop a versatile range of skill set in organizing, scheduling, business communication, supervising, and administration
• Cultivate a flexible attitude that will help adjust better to the dynamic business environment
• Gain a competitive edge over peers with enhanced practical knowledge and skills
• Boost their resumes with the certification and negotiate better remuneration

ORGANIZATIONAL IMPACT

• Smooth flow of work with better coordination among different activities of the office
• Timely performance of different activities such as conducting meetings, payments, communicating office policies, filing documents, etc.
• Better management of physical resources such as inventory, office supplies
• Enhanced supervision of employees with regards to training, conflict resolution, counseling, etc.
• Improved planning and organization will result in reducing costs of activities, less wastage of resources
• Build better public relations through improved communication and dynamics with customers

JK Michaels institute also offers other products and courses, including ACHIEVING ADMINISTRATIVE EXCELLENCE TRAINING, SKILLS FOR ADMINISTRATIVE ASSISTANT, Soft Skill Training Courses, EFFECTIVE OFFICE MANAGEMENT TRAINING, and EFFECTIVE OFFICE MANAGEMENT.