ACHIEVING ADMINISTRATIVE EXCELLENCE COURSE
Achieving Administrative Excellence Course addresses the practical know-how required to give you an advantage in a busy multi-faceted role. The mindset, confidence, and calmness are needed to manage yourself, your work, and your working relationships no matter what challenges you face. Administrative professionals are in high demand due to their adaptability, ability to manage critical tasks, and speed and accuracy.
Overview
Curriculum
Curriculum
- 5 Sections
- 33 Lessons
- 2 Days
Expand all sectionsCollapse all sections
- Module 1: Mastering your Workload6
- 1.1What is your personal and work vision?
- 1.2The secrets to working smarter rather than harder
- 1.3Achieving long and short term goals through proper scheduling and prioritizing
- 1.4Setting up administrative systems and procedures that work
- 1.5Time Management secrets to adopt and time wasters to avoid
- 1.6The latest technology to help you achieve administrative excellence
- Module 2: Essential Communication Skills7
- Module 3: Working with your Boss and your Team6
- 3.1Managing administrative responsibilities in the virtual work place
- 3.2Developing a strategic partnership with your boss
- 3.3Keeping on top of calendars, appointments and schedules
- 3.4Making travel and accommodation arrangements
- 3.5Preparing the office and tasks for your absence – holiday or lockdown
- 3.6Organising, attending and minuting meetings – online and in person
- Module 4: Professionalism in the Workplace7
- 4.1Handling the Phone Professionally – avoiding common mistakes we all make
- 4.2Writing friendly and professional emails
- 4.3Social media and technology savviness
- 4.4Mind Mapping for organising and planning
- 4.5Event planning – Small and medium sized project planning basics
- 4.6Making confident, clear presentations – on line or in person
- 4.7Maintaining your professional image – even whilst working at home
- Module 5: Self and Stress Management7
- 5.1Managing your responsibilities, roles, resources and relationships from the inside-out
- 5.2The power of the sub-consciousness
- 5.3How to remain motivated and passionate about work in times of uncertainty
- 5.4Handling stress and pressure and anger at work
- 5.5Work life balance – how to achieve it
- 5.6Taking care of yourself and others without burn out
- 5.7Where to go from here – continuing professional development
FAQs
This JK Michaels Institute training is suitable for a wide range of professionals but will greatly benefit:
Office Managers or Coordinators
Executive Secretaries
Administrative Assistants
Administrative Managers
Executive Assistants
JK Michaels Institute Certificate of Attendance will be provided to delegates who attend and complete the course.
Features
- JK Michaels is a PMI accredited ATP(Authorized Training Partner)
- Earn 30 PDUs with Practical, live instructor led sessions
- 9 hours of High-Quality e-learning
- Introduction to predictive and Agile software(microsoft project +JIRA) Poject Leadership Quotients Assessment
- Regular monthly webinars,revisions and exam support.
- Action-oriented learning through case studies,role plays ,games e.t.c
- 90 days e-learning access R language Comprehensive Exam Support






