ADVANCED CONFLICT RESOLUTION COURSE OVERVIEW

Advanced Conflict Resolution Course will broaden students’ understanding of negotiation by contrasting different negotiation and conflict resolution techniques and their potential impact on outcomes and relationships. Instructors will also assist participants in understanding different methods of conflict resolution and how they affect outcomes and relationships. In addition, the course will build on previous courses in the Conflict Resolution series by incorporating negotiation and mediation, allowing learners to gain a broader range of conflict resolution skills. Other components of the course include assisting participants in gaining insights into how to deal with challenging people, planning for negotiation and the negotiating process, and using conflict resolution skills in various circumstances.
Learn collaborative tactics and techniques for reaching consensus, negotiating, and resolving complex problems. Learn to discover mutually accepted answers to difficult situations so initiatives and programmes can proceed. Learn how to lead in complex dispute and negotiation situations.

For the course’s full details, click on Advanced Conflict Resolution

JK Michaels institute also offers other products and courses, including TIME MANAGEMENT AND PERSONAL EFFECTIVENESS, NEGOTIATION FOR RESULT, ADVANCED SALES TRAINING, NEGOTIATION FOR RESULT COURSE, and 6 SIGMA TEAMS: LEADERSHIP SKILLS.

ADVANCED CONFLICT RESOLUTION COURSE BENEFITS

Organisational Benefits.

• As employees become effective speakers, their performance will reflect positively on your business. They will become positive ambassadors for your brand.
• Rise in their earning potential on behalf of your organization
• Greater credibility for the individual and your organization
• Increased demand for business with your organization in the market
• Improved individual performance and sense of esteem for the organization

Personal Benefits.

• A clear understanding of the approach to making Presentations purposeful and effective
• Increased self-awareness of one’s ability to communicate in front of a large audience
• Ability to identify one’s area of opportunity to recognise and correct common errors in speech
• The techniques to work on building self-confidence
• Overall improvement in an individual’s self-esteem and performance

ADVANCED CONFLICT RESOLUTION COURSE LEARNING OUTCOME

Conflict management training is important because a badly managed conflict in the workplace could cause major damage to the productivity of the whole team.

Conflicts come in four major kinds:

1. Conflict based upon poor behaviour
2. Conflict based upon differences of opinion
3. Conflict based on misunderstandings
4. Conflict based upon “character clashes”

You will learn to handle all four types in this course.

• quick management of conflicts in the workplace.
• Learn a Dispute Resolution System.
• Avoid needless arguments,
• manage negative emotions,
• settle disputes and negotiate solutions

It is a sad fact that saying one wrong thing can be enough to destroy the whole conversation.

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