EMOTIONAL INTELLIGENCE TRAINING

Emotional intelligence Training, also called EQ, is the ability to be aware of and to manage emotions and relationships.

EMOTIONAL INTELLIGENCE TRAINING COURSE OVERVIEW

Emotional intelligence Training, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but your EQ, your ability to connect with others and manage the emotions of yourself and others, will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize.

Read More

When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This course will give you the EQ edge.

EMOTIONAL INTELLIGENCE TRAINING

LEARNING OUTCOME

What you will achieve

An understanding of the importance of using Emotional Intelligence
The ability to create an environment for productive work relationships
A model to guide your responses to challenging situations
An approach for more intentional actions
The ability to self-motivate while tempering negative responses
Team communication skills for running effective meetings, decision-making, and creative problem-solving
One-on-one communication skills for constructive feedback and conflict management
The opportunity to practice applying tools and skills through individual and group exercises
The confidence to deal with resistance and negativity
The ability to demonstrate leadership qualities that promote trust, motivation, and commitment to results
Skills in project “outcome thinking.”

What you will learn

How to recognize and understand the five competencies for building Emotional Intelligence
Self-motivation and job satisfaction as factors that contribute to high performance
Practical tools and skills for communicating effectively, assertively, and collaboratively
Influencing and partnering skills
Communication approaches and skills for developing relationships and ownership for successful outcomes and follow through
Skills for conflict management and dealing with difficult situations
How to choose perceptions and behaviours that will lead to positive outcomes

JK Michaels institute also offers other products and courses, including COMPETITIVE INTELLIGENCE TRAINING, CUSTOMER SERVICE INTELLIGENCE COURSE, COMPETITIVE INTELLIGENCE MASTER CLASS, LEADING SERVICE QUALITY TRAINING, and EFFECTIVE BUSINESS COMMUNICATION.

EMOTIONAL INTELLIGENCE TRAINING Key Features

Benefits

KEY FEATURES

PERSONAL IMPACT

You will understand how your emotions affect your performance
Demonstrate empathy in a wide range of situations
Deal with disappointments, challenges and obstacles
Use Emotional Intelligence in difficult conversations
Ability to change the tactics we use in managing ourselves and our relationships with others
Develop social awareness
Get ahead in your career
Become effective working with others

ORGANIZATIONAL IMPACT

Develop a competitive edge
Avoid internal and external complications
Obtain Respect from employees and clients
Become a voice that wants to be heard
Identify happenings in and around
Ability to sympathize

Course Outlines

Fundamentals of Emotional Intelligence

Establishing a common definition of EI

Identifying multiple intelligences
Removing common misconceptions about EI

The benefits of EI in the workplace

Assessing your individual EI baseline
Applying your EI to become a more authentic leader

Assessing Your Emotional Intelligence

The value of the EI Competency Model

Evaluating a proven 2×2 model
Analyzing the core competencies: self-awareness, self-management, social awareness and relationship management

The value of the EI Competency Model

Evaluating a proven 2×2 model
Analyzing the core competencies: self-awareness, self-management, social awareness and relationship management

Measuring and interpreting your EI

Outlining your personal profile
Determining your strengths and areas for development

Increasing Self-Awareness

Recognizing and affirming your emotions

Benefiting from being honest and open with yourself
Expanding your behavioral repertoire for personal effectiveness
Emphasizing the importance of personal congruency
Increasing the range of your emotional vocabulary

Developing personal authenticity

Demonstrating authentic leadership through your actions

Balancing personal effectiveness through greater control and flexibility of your emotional responses

Mastering Self-Management Techniques

Applying EI best practices

Recognizing your own response patterns and triggers
Reframing self-talk for better results
Employing self-control in stressful situations

Gaining greater control of your actions

Acquiring awareness of your personal filters
Increasing your range of behaviors for personal effectiveness
Pinpointing and breaking default behavior patterns

Building Social Awareness and Interpersonal Effectiveness

Reading the emotional landscape

Recognizing and valuing the emotions of others
Evaluating the impact of emotions on performance
Interpreting nonverbal communication

Creating a positive EI environment

Practicing self-disclosure to improve relationships
Applying the Johari Window framework
Leveraging active listening techniques

Facilitating effective communication

Mitigating the risk of unmanaged emotions
Creating a positive emotional landscape
Actively engaging the emotions of others

Enhancing Team Performance

Improving team dynamics

Analyzing the patterns of interpersonal behaviors
Influencing the dynamics of the team

Balancing individual team member roles

Dealing with negative emotions and difficult behavior
Enhancing trust and accountability
Motivating others through authentic leadership
Facilitating work relationships in a team environment
Fostering employee engagement and morale

Becoming an Emotionally Intelligent Leader

Bridging the gap between management and leadership

Debunking the myths of management
The contribution of emotionally intelligent leadership
Adapting your leadership style to fit the environment

Applying EI competencies to leadership

Transferring competencies into real-world situations
Creating the climate for performance excellence
Coaching others

Embedding the EI framework

Leveraging your self-assessment
Linking your assessment results to your goals
Developing a personal action plan

Course Schedules

COURSE NAME	DURATION	COURSE DATE	LOCATION	COURSE FEE(excluding VAT)	ENQUIRY FORM	REGISTER
EMOTIONAL INTELLIGENCE TRAINING	2 DAYS	FEBRUARY 23RD-24TH	IKEJA	N100,000	ENQUIRY FORM	ENROLL NOW
EMOTIONAL INTELLIGENCE TRAINING	2 DAYS	MARCH 22ND-23RD	IKEJA	N100,000	ENQUIRY FORM	ENROLL NOW
EMOTIONAL INTELLIGENCE TRAINING	2 DAYS	MAY 17TH-18TH	IKEJA	N100,000	ENQUIRY FORM	ENROLL NOW
EMOTIONAL INTELLIGENCE TRAINING	2 DAYS	SEPTEMBER 21ST-22ND	IKEJA	N100,000	ENQUIRY FORM	ENROLL NOW
EMOTIONAL INTELLIGENCE TRAINING	2 DAYS	NOVEMBER 23RD-24TH	IKEJA	N100,000	ENQUIRY FORM	ENROLL NOW
EMOTIONAL INTELLIGENCE TRAINING	2 DAYS	DECEMBER 7TH-8TH	IKEJA	N100,000	ENQUIRY FORM	ENROLL NOW

Explore something new

Training Options

Classroom Trainings

N100,000

Interactive,excitingly serious action oriented learning methodology

Classroom training by top instructors and practitioners

Live Online Virtual Training

N90,000

90 days of flexible access to online classes

Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

Customized learning delivery model (digital material and/or instructor-led)
Flexible pricing options
Enterprise grade Learning Management System (LMS)
Enterprise dashboards for individuals and teams
24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

Testimonials

THE PROGRAM I ATTENDED HAS BEEN VERY ENLIGHTENING AND IMPACTFUL. I REALLY ENJOYED THE DELIVERY OF THE FACILITATORS.

JK MICHAELS EMBODIES A WEALTH OF EXPERIENCED AND KNOWLEDGEABLE FACILITATORS WITH A WONDERFUL DRIVE FOR COACHING AND SKILL DEVELOPMENT.THEIR INTERACTIONS AND EXAMPLES WERE REALLY HELPFUL.

IF YOU WANT AN INDEPTH UNDERSTANDING OF PROJECT MANAGEMENT DELIVERED EXCELLENTLY BY PLEASANT AND INTELLIGENT FACILITATORS WHO HAVE A DEEP KNOWLEDGE OF THE SUBJECT MATTER, COME TO JK MICHAELS.

JK MICHAELS HAS GOT FANTASTIC PROGRAMS WITH GREAT CONTENT DELIVERED WITH EXCELLENCE.

Download the JK Michaels FREE Template and FREE E book

EMOTIONAL INTELLIGENCE Training.

Examination and Certification

Who Should Attend?

Who should attend

Managers, leaders or anyone wishing to broaden and improve their self-management and interpersonal skills.

Exam Format

Exam Type: Closed book, Multiple choice, multiple responses, matching, hotspot, etc.
No Of Questions: 180 questions per paper, 175 scored
Exam duration: 230 Minutes
Result: The passing score is determined through psychometric analysis

Emotional Intelligence training Exam Day Essentials

Now it’s time to make the commitment to prepare for — and pass — the exam. Carving out time and securing the proper materials to study requires discipline and focus. As a project professional, you’ve got what it takes.

Pad Your Schedule

Visit the Test Center in advance so you can:

Know precisely how to get there.
Find the room immediately on test day.

Test-day tip: Arrive 30 minutes early so you have time to relax before you start the exam.

Or, you can take your Exam online.

Know Your Limits

230 Minutes – Time Allotted for Exam Completion

Two 10-minute breaks for computer-based tests. No scheduled breaks for the paper-based exam.

Prove It’s You

Make sure your ID is:

Valid
Government-issued

And It Includes:

Your photo
Your signature

Stuff You Don’t Need

Calculators

Built into computer-based tests

Scratch Paper and Pencils or Erasable Boards and Markers

Provided by test administrators

Results – Just Like That

Computer-Based Testing

You’ll find out if you passed before you leave.

Why JK Michaels

Academic Excellence

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

INTERNATIONAL ACCREDITATION

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

WORLD CLASS REPUTATION

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

UNIQUE LEARNING AND CONSULTING SOLUTION

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

CORPORATE IMPACT

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

DEDICATED CUSTOMER SERVICE

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

INTERNATIONAL THOUGHT LEADERSHIP

Extensive topical resources, white paper, articles.