Client Service Training course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in backup and support roles to build, maintain, and increase a loyal customer base.
Client Service Training Course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Client Service training course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in backup and support roles to build, maintain, and increase a loyal customer base. Each and every one of us serves customers, whether we realize it or not, either on the frontline of a company or supporting other staff. This one-day client service training course will help you develop skills in customer service to assist you in satisfying the customers and clients who rely on you for products and services.
| COURSE NAME | DURATION | COURSE DATE | LOCATION | COURSE FEE(excluding VAT) | ENQUIRY FORM | REGISTER |
|---|---|---|---|---|---|---|
| CLIENT SERVICE TRAINING | 2 DAYS | FEBRUARY 14TH-15TH | IKEJA | N85,000 | ENQUIRY FORM | ENROLL NOW |
| CLIENT SERVICE TRAINING | 2 DAYS | APRIL 20TH-21ST | IKEJA | N85,000 | ENQUIRY FORM | ENROLL NOW |
| CLIENT SERVICE TRAINING | 2 DAYS | JUNE 7TH-8TH | IKEJA | N85,000 | ENQUIRY FORM | ENROLL NOW |
| CLIENT SERVICE TRAINING | 2 DAYS | AUGUST 3RD-4TH | IKEJA | N85,000 | ENQUIRY FORM | ENROLL NOW |
N85,000
N75,000
Customized to your team learning needs and organizational goals
This course will benefit anyone who interacts with customers, both internal and external.
Now it’s time to make the commitment to prepare for — and pass — the exam. Carving out time and securing the proper materials to study requires discipline and focus. As a project professional, you’ve got what it takes.
Test-day tip: Arrive 30 minutes early so you have time to relax before you start the exam.
Or, you can take your Exam online.
You will gain practical,useful and impactful skills from our experienced faculties.
CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020
JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.
We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety
We are committed on delivering on our customers trust.
CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.
Excitingly different, action learning system focused on improving talents & impacting bottom-line results.
JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.
After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.
We promise to support you until you succeed.
COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.
Extensive topical resources, white paper, articles.
Get Ahead,Accelerate your professional growth,Gain Mastery and Catapult yourself and organization to Outstanding Success
