CLIENT SERVICE TRAINING COURSE
Client Service training course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in backup and support roles to build, maintain, and increase a loyal customer base.
Overview
Curriculum
FAQs
This course will benefit anyone who interacts with customers, both internal and external.
Exam Type: Closed book, Multiple choice, multiple responses, matching, hotspot, etc.
No Of Questions: 180 questions per paper, 175 scored
Exam duration: 230 Minutes
Result: The passing score is determined through psychometric analysis
Reviews
Features
- JK Michaels is a PMI accredited ATP(Authorized Training Partner)
- Earn 30 PDUs with Practical, live instructor led sessions
- 9 hours of High-Quality e-learning
- Introduction to predictive and Agile software(microsoft project +JIRA) Poject Leadership Quotients Assessment
- Regular monthly webinars,revisions and exam support.
- Action-oriented learning through case studies,role plays ,games e.t.c
- 90 days e-learning access R language Comprehensive Exam Support