JK Michaels Institute

IT SERVICE MANAGEMENT COURSES

IT Service Management

Courses

ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers.

IT SERVICE MANAGEMENT CERTIFICATIONS

Advanced Technology
3 DAYS
N180,000
CISA Prep Course Training, you’ll cover all five domains of the Certified Information Systems Auditor (CISA) exam and gain the knowledge and techni...
Intermediate
3 DAYS
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N180,000
IT Governance
2 DAYS
N600,000
ITIL Lifecycle Service Design Drawing: In this course, you will be immersed in the overall concepts, processes, policies, and methods associated wi...
Intermediate
2 DAYS
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N600,000
JK Michaels Master Certificate in Supply Chain Management will help you master supply chain management's supply function. Real-world case studies, ...
Advanced
4 DAYS
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N900,000
ITIL Service Capability Planning, Protection and Optimization: In this course, you will be immersed in the practical aspects of the ITIL service li...
Intermediate
3 DAYS
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N200,000
ITIL Service Capability Offerings and Agreements: In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and p...
Intermediate
2 Days
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N200,000
ITIL Lifecycle Continual Service Improvement: In this course, you will be immersed in the overall concepts, processes, policies, and methods associ...
Intermediate
2 DAYS
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N200,000
ITIL Service Capability Release Control and Validation: In this course, you will be immersed in the practical aspects of the ITIL service lifecycle...
Intermediate
2 DAYS
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N200,000
IT Governance
2 Days
N450,000
ITIL Lifecycle Service Operation, In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with th...
Intermediate
2 Days
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N450,000
ITIL® Service Capability: Operational Support and Analysis Training, you will be immersed in the practical aspects of the ITIL service lifecycle an...
Intermediate
3 DAY
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Free
ISO/IEC 20000 Practitioner Training qualification is to confirm whether the candidate has achieved sufficient understanding of ISO/IEC 20000 and it...
Intermediate
3 DAY
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N200,000
IT Governance
2 Days
N200,000
This 2 day hands-on 2019 Foundation certification training program introduces the student to the fundamentals of IT Service Management as describ...
Beginner
2 Days
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N200,000
IT Governance
3 DAY
N969,999.94
COBIT 5 Training provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of ent...
Intermediate
3 DAY
Add to Wishlist
N969,999.94

IT SERVICE MANAGEMENT CERTIFICATIONS

IT SERVICE MANAGEMENT COURSES.

IT service management  is a term that is recognizable to anybody working in the technology industry. ITSM stands for IT Service Management, and it encompasses all IT-related tasks within a company. IT service management is customer-centric and includes the strategy, design, delivery, operation, and control of IT processes or functions.

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Benefits of IT Service Management Certifications

ITIL FOUNDATION ORGANISATION TRAINING

Organizational Impact

  • Increased revenue
  • Reduced cost
  • Increased staff productivity
  • Enhanced competitive edge
  • Enhanced communication and collaboration
  • Understand how the processes of the IT Service Lifecycle link together
  • Learn to improve service delivery using best practice tools and techniques
  • Ensure services are optimised to meet customer needs
  • Develop a common terminology with other IT professionals
  • Gain career-enhancing certification that shows employers you understand ITIL
  • Connect with an international community of IT experts who use ITIL

Personal Impact

ITIL FOUNDATION
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Training Options

Classroom Trainings

  • Interactive,excitingly serious action oriented learning methodology
  • Classroom training by top instructors and practitioners
  • Employees learn in a safe,quite,clean

Live Online Virtual Training

  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners

100% Online Self-Paced Training

  • Learning at your own pace,anywhere,anytime.
  • Develops ownership of learning.
  • Better insights into learning.

Corporate Trainings

Customized to your team learning needs and organizational goals

Enterprise grade(LMS)

See WHAT OUR CUSTOMER SAYS

Testimonials

Maximize your Potential|Certify your Talent

Download the JK Michaels FREE ITIL management E-Book ,ITIL Exam preparation Strategy Guide and FREE 100 ITIL Exam Simulation Questions to successfully navigate the ITIL Management Certification process.

Why JK Michaels

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

Extensive topical resources, white paper, articles.

 

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