ADVANCED CONFLICT RESOLUTION TRAINING
ADVANCE CONFLICT RESOLUTION TRAINING: Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.
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ADVANCED CONFLICT RESOLUTION TRAINING COURSE OVERVIEW
ADVANCE CONFLICT RESOLUTION TRAINING: Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved, it can lead to lost production, absences, attrition, and even lawsuits.Read More
ADVANCED CONFLICT RESOLUTION Training Key Features
Benefits
KEY FEATURES
- Action-oriented learning through case studies,role plays ,games e.t.c
- Regular monthly webinars, revisions and exam support.
- Accredited course ware
- Post class online mentoring and coaching
KEY FEATURES
- Access to digital books,PMI approve course materials and textbook
- Supplemental deep dive video lectures
- Assistance in CV preparation,career profiling and job hunting
PERSONAL IMPACT
- A clear understanding of the approach to making Presentations purposeful and effective
- Increased self-awareness of one’s ability to communicate in front of a large audience
- Ability to identify one’s area of opportunity to recognise and correct common errors in speech
- The techniques to work on building self-confidence
- Overall improvement in an individual’s self-esteem and performance
ORGANIZATIONAL IMPACT
- As employees become effective speakers, their performance will reflect positively for your business. They will become positive ambassadors for your brand.
- Rise in their earning potential on behalf of your organization
- Greater credibility for the individual and your organization
- Increased demand for business with your organization in the market
- Improved individual performance and sense of esteem for the organization
Course Outlines
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- What is Conflict?
- What is Conflict Resolution?
- Understanding the Conflict Resolution Process
- Collaborating
- Competing
- Compromising
- Accommodating
- Avoiding
- Neutralizing Emotions
- Setting Ground Rules
- Choosing the Time and Place
- What do I Want?
- What Do They Want?
- What Do We Want?
- Finding Common Ground
- Building Positive Energy and Goodwill
- Strengthening Your Partnership
- Examining Root Causes
- Creating a Cause and Effect Diagram
- The Importance of Forgiveness
- Identifying the Benefits of Resolution
- Generate, Don’t Evaluate
- Creating Mutual Gain Options and Multiple Option Solutions
- Digging Deeper into Your Options
- Creating Criteria
- Creating a Shortlist
- Choosing a Solution
- Building a Plan
- Evaluating the Situation
- Choosing Your Steps
- Creating an Action Plan
- Using Individual Process Steps
- Stress and Anger Management Techniques
- The Agreement Frame
- Asking Open Questions
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans
Course Schedules
| COURSE NAME | DURATION | COURSE DATE | LOCATION | COURSE FEE(excluding VAT) | ENQUIRY FORM | REGISTER |
|---|---|---|---|---|---|---|
| ADVANCED CONFLICT RESOLUTION TRAINING | 2 DAYS | FEBRUARY 23RD-24TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
| ADVANCED CONFLICT RESOLUTION TRAINING | 2 DAYS | APRIL 27TH-28TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
| ADVANCED CONFLICT RESOLUTION TRAINING | 2 DAYS | JUNE 15TH-16TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
| ADVANCED CONFLICT RESOLUTION TRAINING | 2 DAYS | NOVEMBER 16TH-17TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
Explore something new
Training Options
Classroom Trainings
N180,000
- Interactive,excitingly serious action oriented learning methodology
- Classroom training by top instructors and practitioners
Live Online Virtual Training
N170,000
- 90 days of flexible access to online classes
- Live, online classroom training by top instructors and practitioners
Corporate Trainings
Customized to your team learning needs and organizational goals
- Customized learning delivery model (digital material and/or instructor-led)
- Flexible pricing options
- Enterprise grade Learning Management System (LMS)
- Enterprise dashboards for individuals and teams
- 24×7 learner assistance and support
See WHAT OUR CUSTOMER SAYS
Testimonials
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Conflict Resolution Training.
Examination and Certification
Who should attend
Everyone dealing with day to day work environment
- Exam Type: Closed book, Multiple choice, multiple responses, matching, hotspot, etc.
- No Of Questions: 180 questions per paper, 175 scored
- Exam duration: 230 Minutes
- Result: The passing score is determined through psychometric analysis
Now it’s time to make the commitment to prepare for — and pass — the exam. Carving out time and securing the proper materials to study requires discipline and focus. As a project professional, you’ve got what it takes.
Pad Your Schedule
Visit the Test Center in advance so you can:
- Know precisely how to get there.
- Find the room immediately on test day.
Test-day tip: Arrive 30 minutes early so you have time to relax before you start the exam.
Or, you can take your Exam online.
Know Your Limits
230 Minutes – Time Allotted for Exam Completion
- Two 10-minute breaks for computer-based tests. No scheduled breaks for the paper-based exam.
Prove It’s You
Make sure your ID is:
- Valid
- Government-issued
And It Includes:
- Your photo
- Your signature
Stuff You Don’t Need
Calculators
- Built into computer-based tests
Scratch Paper and Pencils or Erasable Boards and Markers
- Provided by test administrators
Results – Just Like That
Computer-Based Testing
- You’ll find out if you passed before you leave.
Why JK Michaels
You will gain practical,useful and impactful skills from our experienced faculties.
CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020
JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.
We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety
We are committed on delivering on our customers trust.
CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.
Excitingly different, action learning system focused on improving talents & impacting bottom-line results.
JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.
After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.
We promise to support you until you succeed.
COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.
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- +234-1-293 3181
- 0803 3596025
- mails@jkmichaelspm.com
- Plot 14 Odeniran Close,Off Opebi Road,Ikeja,Lagos State,Nigeria.
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