ADVANCED CONFLICT RESOLUTION TRAINING

ADVANCE CONFLICT RESOLUTION TRAINING: Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved, it can lead to lost production, absences, attrition, and even lawsuits.

LEARNING OUTCOME

what you will learn

quick management of conflicts in the workplace.

Learn a Dispute Resolution System.

Avoid needless arguments,

manage negative emotions,

settle disputes and negotiate solutions

It is sad that saying one wrong thing can be enough to destroy the whole conversation.

Conflict management training is essential because a poorly managed conflict in the workplace could cause significant damage to the productivity of the whole team.

Conflicts come in four major kinds:

1. Conflict based upon poor behaviour
2. Conflict based upon differences of opinion
3. Conflict based on misunderstandings
4. Conflict is based upon “character clashes.”

You will learn to handle all four types in this course.

PERSONAL IMPACT

• A clear understanding of the approach to making Presentations purposeful and effective
• Increased self-awareness of one’s ability to communicate in front of a large audience
• Ability to identify one’s area of opportunity to recognise and correct common errors in speech
• The techniques to work on building self-confidence
• Overall improvement in an individual’s self-esteem and performance

ORGANIZATIONAL IMPACT

• As employees become effective speakers, their performance will reflect positively for your business. They will become positive ambassadors for your brand.
• Rise in their earning potential on behalf of your organization
• Greater credibility for the individual and your organization
• Increased demand for business with your organization in the market
• Improved individual performance and sense of esteem for the organization

JK Michaels institute also offers other products and courses, including ADVANCED CONFLICT RESOLUTION COURSE, 6 SIGMA TEAMS: LEADERSHIP SKILLS, TIME MANAGEMENT AND PERSONAL EFFECTIVENESS, EFFECTIVE PUBLIC SPEAKING COURSE, and CORP0RATE COMMUNICATION.