WRITING EFFECTIVE POLICIES AND PROCEDURES

Writing Effective Policies & Procedures training course will fully prepare delegates to skillfully develop and write effective Policies and Procedures. The focus will be on making these effective within their organization by considering issues such as process, workflows, compliance, language, organizational values and culture. This is such an important subject because all work activities are governed by Policies and Procedures. Hence, in order to perform their duties and be highly effective, all practicing professionals must develop these essential skills.

Policies and Procedures are an essential part of any organisation. They provide a roadmap for day-to-day operations. They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes. Policies and procedures document provide guidance for all employees to be successful within their role, answering key questions, resolving ambiguities, detailing best practices, and defining expected standards for conduct and behaviour.
This JK Michaels Institute training course fully prepares delegates to translate Policy into Action by developing the relevant Procedures. Delegates will explore techniques to ensure that Policies and Procedures are welcomed, understood, accepted and fully implemented by all those who need to use them. The training course provides a definitive guide to creating purposeful Policies and Procedures Documents, demonstrates online resources and even provides editable Templates for future use of all delegates. Distribution of the documents on modern devices such as smartphones and tablets will be explored, and publishing resources identified.
Policies and procedures should be one of the first places managers and staff go to when they have any doubts about what they should do.
Poor or missing policies and procedures are some of the main reasons why staff find themselves stuck, wasting time or making mistakes. Sometimes, they have to deal with contradictory information. They can also find it hard to find the right advice quickly.
But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation.
This course will prepare delegates to create effective policies and procedures, vital reports, and other related documents such as Specifications and Standards.
The focal point of this course will be on making these effects within the organisation and consider issues for example compliance, language, and hierarchical culture.
The course is filled with practical activities that are engaging and often surprising. An enjoyable course increases memory retention far beyond the norm. The skills that it covers are a tremendous professional toolkit that will be applicable far beyond the realm of policies and procedures into all aspects of business writing.

WRITING EFFECTIVE POLICIES AND PROCEDURES LEARNING OUTCOME

By the end of this Writing Effective Policies and Procedures training course, you will have learned how to:

• Use highly effective planning and ‘ideation’ tools
• Draft text in Plain English through an iterative process
• Plan and execute beta testing of your documents
• Understand the approvals process to achieve smooth sign-off
• Promote the use of your policies and procedures and how to continually maintain and update them

TRAINING METHODOLOGY

This training course will use a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. These include interactive practical exercises, supported by audio visual material and case studies. Participants will be encouraged to relate the principles of policy and procedure writing to the specific needs for their own organisation.

PERSONAL IMPACT

Participants will gain the following benefits:

• Improved writing skills
• Enhanced communication abilities
• Greater self-confidence
• Increased effectiveness in Planning and Drafting
• Enhanced strategic goal setting ability
• Increased ability to use a range of planning and creative tools

ORGANISATIONAL IMPACT

Major benefits to the organisation include:

• More consistent policies and procedures
• Reduced time to achieve professional results
• Consistently comprehensible documents
• Improved version control procedures
• A consistent approach to referencing standards and legislative documents

JK Michaels institute also offers other pages, products and courses, including ADVANCED CERTIFICATE IN LEADERSHIP & MANAGEMENT EXCELLENCE, Agile Project Management Certifications, IT SERVICE MANAGEMENT COURSES, Project Management Skills, and HEALTH SAFETY AND ENVIRONMENT.