PROBLEM SOLVING AND DECISION MAKING

Problem Solving And Decision Making course for managers challenges you to think through common and less common problems to generate new and original solutions using a structured problem solving process. You will gain knowledge from the course, tools, and techniques to solve problems more effectively and efficiently. You will realise your potential through this training for faster and more effective decision making individually and organizationally.

PROBLEM SOLVING AND DECISION MAKING
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PROBLEM SOLVING AND DECISION MAKING COURSE OVERVIEW

Problem Solving And Decision Making course for managers challenges you to think through common and less common problems to generate new and original solutions using a structured problem solving process. You will gain knowledge from the course, tools, and techniques to solve problems more effectively and efficiently. You will realise your potential through this training for faster and more effective decision making individually and organizationally. Decision makers are exceptional individuals who can identify and select the best option from various alternatives. Read More

 

PROBLEM SOLVING AND DECISION MAKING Key Features

Benefits

KEY FEATURES

PERSONAL IMPACT

ORGANIZATIONAL IMPACT

Course Outlines

  • Changing Business Contexts – The VUCA world
  •  Creative Problem Solving + Faster Decisions = Better Profits
  • Examples of Ideas that disrupted the world
  • Is Creative problem solving a Skill?
  • Role of a Manager / Leader in Problem Solving
  • Defining “The Problem”
  • Are all “problems” really a “problem”?
  • Is the problem a cause or symptom ?
  • Defining “Decision Making”
  • Are all “Decisions” really a “decision?”
  • Do we “ need “to solve problem?
  • Is your decision congruent to the personal / organisational values / ethics?
  • The Perceptual Block
  • The Emotional Block
  • Cultural & Environmental Blocks
  • Intellectual and Expressive Blocks
  • Stereotyping and Unconscious Biases
  • Blockbusting solutions
  • Kepner Tregoe Rational Process
  • Situation Appraisal
  • Problem Analysis
  • Decision Analysis
  • Potential Problem / Opportunity Analysis
  • Thinking Fast and slow – Eliminating Unconscious Bias (Daniel Kanhemann’s Book review)
  • The 8 Elements of The Critical Thinking Process (Reflection, Analysis, Acquisition of information, Creativity, Structuring arguments, Decision making, Commitment, Debate.
  • 6 Stages of Development in Critical thinking (Linda Paul & Richard Elder Model)
  • The Unreflective Thinker
  • The Challenged Thinker
  • The Beginning Thinker
  • The Practicing Thinker
  • The Advanced Thinker
  • The Accomplished Thinker
  • Characteristics of  Convergent and Divergent thinking
  • Steps in Convergent Thinking
  • Steps in Divergent thinking
  • Examples and practice sessions in Convergent and Divergent Thinking
  • Using Convergent and Divergent thinking in conjunction
  • The Five Why Technique
  • Fish Bone Diagram Method
  • Brainstorming
  • Quality Circles
  • The Root Cause Analysis
  • Pareto Technique
  • Six Thinking Hats
  • Action Plan & Preparing the details
  • Ethical & Social Concerns
  • Ownership of decisions
  • Personal Decision Making
  • Organisational Decision Making
  • Democratic Decision Making
  • Challenges in Decision Making

Course Schedules

Course Name
Duration
Course Date
Location
Delivery Method
Course Fee
REGISTER

PROBLEM SOLVING AND DECISION MAKING

2 DAYS

MARCH 29TH-30TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N95,000/N90,000

PROBLEM SOLVING AND DECISION MAKING

2 DAYS

MAY 25TH-26TH

IKEJA WEEKDAY

CLASSSROOM/VIRTUAL

N95,000/N90,000

PROBLEM SOLVING AND DECISION MAKING

2 DAYS

AUGUST 25TH-26TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N95,000/N90,000

PROBLEM SOLVING AND DECISION MAKING

2 DAYS

NOVEMBER 22ND-23RD

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N95,000/N90,000

Explore something new

Training Options

Classroom Trainings

N95,000

  • Interactive,excitingly serious action oriented learning methodology
  • Classroom training by top instructors and practitioners

Live Online Virtual Training

N90,000

  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

Testimonials

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PROBLEM SOLVING AND DECISION MAKING TRAINING

Examination and Certification

This JK Michaels Institute training course is suitable for individuals at all levels looking to become more efficient, confident, and productive in the corporate world and in their personal lives must attend this program.

Business intellectuals, policymakers, trend-setters, organisers, top management, managers, supervisors, project managers and executives would require these practical sessions to improve their problem solving skills. This program is a must attend for those aspiring for any leadership role.

Why JK Michaels

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

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