JK Michaels Institute > Strategy and Leadership > PROBLEM SOLVING AND DECISION MAKING

PROBLEM SOLVING AND DECISION MAKING

Problem Solving And Decision Making course for managers challenges you to think through common and less common problems to generate new and original solutions using a structured problem solving process. You will gain knowledge from the course, tools, and techniques to solve problems more effectively and efficiently. You will realise your potential through this training for faster and more effective decision making individually and organizationally.

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PROBLEM SOLVING AND DECISION MAKING

PROBLEM SOLVING AND DECISION MAKING COURSE OVERVIEW

Effective problem solvers do not avoid problems; they thrive on finding solutions where others fail.
Problem-solving and decision making are essential skills in your personal life and career. We are confronted with various problems and decisions that require a thoughtful and rational daily response.
JK Michaels Institute’s Problem Solving and Decision Making Training Course will teach you how to develop new ways to solve problems. This programme will assist you in creating a unique and unconventional perspective on your daily tasks and work.
You will learn scientific and proven methods for becoming better decision makers that are used by thousands of successful organisations and management practitioners/leaders. This course not only teaches you the techniques, but it also helps you practise them and grow as a creative problem solver.

PROBLEM SOLVING AND DECISION MAKING LEARNING OUTCOME

You will be able to: after finishing this creative problem solving and decision making course:

Learn and put relevant problem-solving and decision-making procedures and methodologies into practice.
Recognise common barriers to successful problem solving and decision making.
Examine conceptual barriers and substantial situational problems that contribute to poor judgments.
Use what you’ve learned to improve your leadership development and organisational performance.
Learn to think in several ways – critical, divergent, and convergent – and apply them to successful problem solving.
Learn how to correctly identify the root cause of an issue in a specific circumstance.
• Learn the best techniques for problem analysis and how to make the most of your decision time.
Work through the problem-solving and decision-making phases.
Make crucial decisions with the best chance of producing expected or desirable results.
Discover practical approaches and methodologies for improving your critical thinking skills.
Take a more innovative approach to issue solving.
Remove impediments to effective issue resolution.
Increase your self-esteem.
Outline the likely outcomes of alternative decisions.
Use proper problem-solving and decision-making methods.
Determine the most typical barriers to successful problem-solving and decision-making.
Address organisational issues via analysis, synthesis, and positive inquiry.
Evaluate potential hazards and remedies.
Use problem-solving techniques and tools.
Analyse data to characterise problems accurately.
Determine acceptable solutions.
Think imaginatively and contribute to a problem-solving team.
Choose the optimal decision-making strategy.
Create a plan for decision implementation, evaluation, and follow-up.
Avoid making typical decision-making errors.
Understand problem-solving techniques.
Make use of the problem-solving approach and toolbox.
Make use of SWOT Analysis.
Make sound judgments as a group.
Analyse and choose solutions.
Prepare and arrange.

JK Michaels institute also offers other products and courses, including Probem Solving And Decision Making For Managers, Creative Critical Thinking Training, Business Innovation And Creativity Training,

PROBLEM SOLVING AND DECISION MAKING Key Features

Benefits

KEY FEATURES

Access to digital books, approve course materials and textbook
Regular monthly webinars,revisions and exam support.
Action-oriented learning through case studies,role plays ,games e.t.c
Supplemental deep dive video lectures
Assistance in CV preparation,career profiling and job hunting

PERSONAL IMPACT

Ability to deal with workplace stresses/issues in a more creative/objective manner.
Improve your analytical problem-solving skills.
Improve your leadership abilities by utilising the talents of your team members.
Learn to make faster decisions, which is essential for future success.
Improve your decision-making abilities as you climb the professional ladder - a vital skill set for leaders.
Creative problem solving distinguishes a good boss from a terrible boss.
Learn how to use these approaches to solve personal and organisational difficulties.

ORGANIZATIONAL IMPACT

Utilise employee potential to make better, faster decisions.
Remove unconscious prejudices that might jeopardise organisational ideals.
Obtain innovative ideas that will aid in the development of your organisation.
Productivity has increased as a result of speedier issue solutions.
Solving the main issues rather than the surface concerns
Develop a mindset of constant learning and development and view challenges as opportunities for intellectual stimulation.
Employees that are innovative problem solvers see issues as opportunities.
Improved team building and morale as a result of compelling issue resolution

Course Outlines

Module 1 – Why is Problem Solving needed?

Changing Business Contexts – The VUCA world
Creative Problem Solving + Faster Decisions = Better Profits
Examples of Ideas that disrupted the world
Is Creative problem solving a Skill?
Role of a Manager / Leader in Problem Solving

Module 2 – What is a Problem ?

Defining “The Problem”
Are all “problems” really a “problem”?
Is the problem a cause or symptom ?
Defining “Decision Making”
Are all “Decisions” really a “decision?”
Do we “ need “to solve problem?
Is your decision congruent to the personal / organisational values / ethics?

Module 3 – Block Busting Problems (James Adams)

The Perceptual Block
The Emotional Block
Cultural & Environmental Blocks
Intellectual and Expressive Blocks
Stereotyping and Unconscious Biases
Blockbusting solutions

Module 4 : Problem solving and Decision Making – The Process

Kepner Tregoe Rational Process
Situation Appraisal
Problem Analysis
Decision Analysis
Potential Problem / Opportunity Analysis

Module 5: Critical Thinking

Thinking Fast and slow – Eliminating Unconscious Bias (Daniel Kanhemann’s Book review)
The 8 Elements of The Critical Thinking Process (Reflection, Analysis, Acquisition of information, Creativity, Structuring arguments, Decision making, Commitment, Debate.
6 Stages of Development in Critical thinking (Linda Paul & Richard Elder Model)
The Unreflective Thinker
The Challenged Thinker
The Beginning Thinker
The Practicing Thinker
The Advanced Thinker
The Accomplished Thinker

Module 6 : Convergent & Divergent Thinking

Characteristics of Convergent and Divergent thinking
Steps in Convergent Thinking
Steps in Divergent thinking
Examples and practice sessions in Convergent and Divergent Thinking
Using Convergent and Divergent thinking in conjunction

Module 7 : Techniques for Problem Solving

The Five Why Technique
Fish Bone Diagram Method
Brainstorming
Quality Circles
The Root Cause Analysis
Pareto Technique
Six Thinking Hats

Module 8 – Implementing the Decisions

Action Plan & Preparing the details
Ethical & Social Concerns
Ownership of decisions
Personal Decision Making
Organisational Decision Making
Democratic Decision Making
Challenges in Decision Making

Course Schedules

COURSE NAME	DURATION	COURSE DATE	LOCATION	COURSE FEE(excluding VAT)	ENQUIRY FORM	REGISTER
PROBLEM SOLVING AND DECISION MAKING	2 DAYS	MARCH 29TH-30TH	IKEJA	N95,000	ENQUIRY FORM	ENROLL NOW
PROBLEM SOLVING AND DECISION MAKING	2 DAYS	MAY 25TH-26TH	IKEJA	N95,000	ENQUIRY FORM	ENROLL NOW
PROBLEM SOLVING AND DECISION MAKING	2 DAYS	AUGUST 24TH-25TH	IKEJA	N95,000	ENQUIRY FORM	ENROLL NOW
PROBLEM SOLVING AND DECISION MAKING	2 DAYS	NOVEMBER 22ND-23RD	IKEJA	N95,000	ENQUIRY FORM	ENROLL NOW

Explore something new

Training Options

Classroom Trainings

N95,000

Interactive,excitingly serious action oriented learning methodology

Classroom training by top instructors and practitioners

Live Online Virtual Training

N95,000

90 days of flexible access to online classes

Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

Customized learning delivery model (digital material and/or instructor-led)
Flexible pricing options
Enterprise grade Learning Management System (LMS)
Enterprise dashboards for individuals and teams
24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

Testimonials

THE PROGRAM I ATTENDED HAS BEEN VERY ENLIGHTENING AND IMPACTFUL. I REALLY ENJOYED THE DELIVERY OF THE FACILITATORS.

JK MICHAELS EMBODIES A WEALTH OF EXPERIENCED AND KNOWLEDGEABLE FACILITATORS WITH A WONDERFUL DRIVE FOR COACHING AND SKILL DEVELOPMENT.THEIR INTERACTIONS AND EXAMPLES WERE REALLY HELPFUL.

IF YOU WANT AN INDEPTH UNDERSTANDING OF PROJECT MANAGEMENT DELIVERED EXCELLENTLY BY PLEASANT AND INTELLIGENT FACILITATORS WHO HAVE A DEEP KNOWLEDGE OF THE SUBJECT MATTER, COME TO JK MICHAELS.

JK MICHAELS HAS GOT FANTASTIC PROGRAMS WITH GREAT CONTENT DELIVERED WITH EXCELLENCE.

Download the JK Michaels BUSINESS INNOVATION AND CREATIVITY TRAINING FREE Self Improvement Template and eBook.

PROBLEM SOLVING AND DECISION MAKING TRAINING

Examination and Certification

Who Should Attend?

This JK Michaels Institute training course is suitable for individuals at all levels looking to become more efficient, confident, and productive in the corporate world and in their personal lives must attend this program.

Business intellectuals, policymakers, trend-setters, organisers, top management, managers, supervisors, project managers and executives would require these practical sessions to improve their problem solving skills. This program is a must attend for those aspiring for any leadership role.

Why JK Michaels

Academic Excellence

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

INTERNATIONAL ACCREDITATION

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

WORLD CLASS REPUTATION

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

UNIQUE LEARNING AND CONSULTING SOLUTION

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

CORPORATE IMPACT

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

DEDICATED CUSTOMER SERVICE

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

INTERNATIONAL THOUGHT LEADERSHIP

Extensive topical resources, white paper, articles.

Our Awesome Clients

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PROBLEM SOLVING AND DECISION MAKING

PROBLEM SOLVING AND DECISION MAKING

PROBLEM SOLVING AND DECISION MAKING COURSE OVERVIEW

PROBLEM SOLVING AND DECISION MAKING LEARNING OUTCOME

PROBLEM SOLVING AND DECISION MAKING Key Features

Benefits

KEY FEATURES

PERSONAL IMPACT