MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S
Masterclass For Executive Secretaries & Pa’s course is designed to help delegates become highly competent and confident in supporting a top-level executive team. The executive secretary uses sophisticated organisational and administrative skills to ensure that business runs smoothly in the office. They typically work for senior executives and secure access to all the data they need to make timely business decisions. The management receives assistance from the Executive Assistant or Personal Assistant in managing the office duties of the top executive.
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MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S COURSE OVERVIEW
Masterclass For Executive Secretaries & Pa’s course is designed to help delegates become highly competent and confident in supporting a top-level executive team. The executive secretary uses sophisticated organisational and administrative skills to ensure the business runs smoothly in the office. They typically work for senior executives and secure access to all the data they need to make timely business decisions. The management receives assistance from the Executive Assistant or Personal Assistant in managing the office duties of the top executive.Read More
MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S KEY FEATURES
Benefits
KEY FEATURES
- Action-oriented learning through case studies,role plays ,games e.t.c
- Regular monthly webinars, revisions and exam support.
- Accredited course ware
- Post class online mentoring and coaching
KEY FEATURES
- Access to digital books
- Supplemental deep dive video lectures
- Assistance in CV preparation,career profiling and job hunting
PERSONAL IMPACT
- Individuals become indispensable subordinates to their managers.
- A professional personal assistant is always ready to face any challenges.
- Create a dynamic approach centred on problem-solving and creative thinking.
- Improve your critical thinking, communication, and interpersonal skills to help you perform better.
- Learn how to prepare reports, and minutes, handle calls, schedule meetings, conduct research on behalf of executives, and perform other routine tasks.
- Individuals are more concentrated and goal-oriented.
- Participants gain the ability to influence and impact others.
ORGANIZATIONAL IMPACT
- A well-trained Executive secretary will efficiently handle support and clerical duties.
- Executives will benefit from increased personal efficiency.
- The organisation has improved its file management and document control.
- Participants are more proficient as project managers in managing organisational projects.
- Improved time management, prioritisation, and delegation skills are indicators of increased productivity.
- Participants learn cutting-edge concepts and strategies for carrying out high-level responsibilities with distinction.
- As they interact with management, participants gain a broader understanding of the business.
MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S Course Outlines
Module One: Progressive Role of the Executive Assistant/PA
- Developing and Broadening your Role
- Expanding Yourself: Going Beyond Expectations
- Widening the Managerial Aspects of your Role
- Competencies of the Modern PA
- Better Management of your Work Flow
Module Two: Personal Best, Professional Best
The Importance of Appearance
First Impressions Count!
Module Three: Putting Others at Ease
Module Four: Distorted Thinking
- Case Study: Angelique’s Thinking
Distorted Thinking
Module Five: The Steps to Feeling Good
Module Six: Understanding Assertiveness
What is Assertiveness?
Quiz
Evaluation
Module Seven: Improving Your Assertiveness Skills
Module Eight: Communication Skills
Module Nine: Asking and Listening
Asking Questions
Active Listening
Module Ten: Non-Verbal Messages
Module Eleven: Writing Skills
The Four C’s
Punctuation Pointers
Letters and Memos
What Employees Want
What Others Want
Module Thirteen: Self-Management
Self-Management
Making Connections
Time Management Tips
Where Do You Stand?
Organizing Your Workspace
Being Proactive
Module Fourteen: Setting Goals
Setting Goals with SPIRIT
A Personal Action Plan
Module Fifteen: Working as a Team
Vegetable Head
Brainstorming
Module Sixteen: Working with Difficult People
Module Seventeen: Learning to Say No
Expressing Your No
Making Connections
Case Studies
Module Eighteen: Dealing with Stress
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S Course Schedules
| COURSE NAME | DURATION | COURSE DATE | LOCATION | COURSE FEE(excluding VAT) | ENQUIRY FORM | REGISTER |
|---|---|---|---|---|---|---|
| MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S | 3 DAYS | MARCH 8TH-10TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
| MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S | 3 DAYS | JUNE 7TH-9TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
| MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S | 3 DAYS | SEPTEMBER 20TH-22ND | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
| MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S | 3 DAYS | NOVEMBER 7TH-9TH | IKEJA | N180,000 | ENQUIRY FORM | ENROLL NOW |
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MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S TRAINING OPTIONS
Classroom Trainings
N180,000
- Interactive,excitingly serious action oriented learning methodology
- Classroom training by top instructors and practitioners
Live Online Virtual Training
N170,000
- 90 days of flexible access to online classes
- Live, online classroom training by top instructors and practitioners
Corporate Trainings
Customized to your team learning needs and organizational goals
- Customized learning delivery model (digital material and/or instructor-led)
- Flexible pricing options
- Enterprise grade Learning Management System (LMS)
- Enterprise dashboards for individuals and teams
- 24×7 learner assistance and support
See WHAT OUR CUSTOMER SAYS
Testimonials
THE PROGRAM I ATTENDED HAS BEEN VERY ENLIGHTENING AND IMPACTFUL. I REALLY ENJOYED THE DELIVERY OF THE FACILITATORS.
EJORH EBERECHUKWU COLLINSProject Manager Nestoil
JK MICHAELS EMBODIES A WEALTH OF EXPERIENCED AND KNOWLEDGEABLE FACILITATORS WITH A WONDERFUL DRIVE FOR COACHING AND SKILL DEVELOPMENT.THEIR INTERACTIONS AND EXAMPLES WERE REALLY HELPFUL.
AYOLUWA APATA Project Manager MTN
IF YOU WANT AN INDEPTH UNDERSTANDING OF PROJECT MANAGEMENT DELIVERED EXCELLENTLY BY PLEASANT AND INTELLIGENT FACILITATORS WHO HAVE A DEEP KNOWLEDGE OF THE SUBJECT MATTER, COME TO JK MICHAELS.
DENNIS OSUBOR NIGERITE LIMITED
JK MICHAELS HAS GOT FANTASTIC PROGRAMS WITH GREAT CONTENT DELIVERED WITH EXCELLENCE.
MOWAIYE BAMIDELE Process Improvement Manager Nigerian Brewery
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MASTERCLASS FOR EXECUTIVE Training.
Examination and Certification
Who should attend MASTERCLASS FOR EXECUTIVE SECRETARIES & PA’S
This JK Michaels Institute training course is suitable to a wide range of professionals but will greatly benefit:
- Executive Secretaries
- Personal Assistants
- Office Managers and Team Leaders
- Administrative Assistants and Co-coordinators
- Business Support Executives
- Personal secretaries
- Senior clerks
- Senior administrators and others with the potential to become office managers.
JK Michaels Institute Certificate will be provided to delegates who attend and complete the training course
Why
JK Michaels
You will gain practical,useful and impactful skills from our experienced faculties.
CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020
JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.
We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety
We are committed on delivering on our customers trust.
CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.
UNIQUE LEARNING AND CONSULTING SOLUTION
Excitingly different, action learning system focused on improving talents & impacting bottom-line results.
JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.
After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.
We promise to support you until you succeed.
COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.
INTERNATIONAL THOUGHT LEADERSHIP
Extensive topical resources, white paper, articles.
Our Awesome Clients
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- Plot 14 Odeniran Close,Off Opebi Road,Ikeja,Lagos State,Nigeria.
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