ITIL: Managing Across the Lifecycle Training

ITIL®: Managing Across the Lifecycle Training leads to the ITIL Expert in IT Service Management certification. In this course, you’ll be immersed in the contents of the ITIL publications. You’ll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. 

ITIL: Managing Across the Lifecycle Training Overview

ITIL Managing Across the Lifecycle (MALC) sits between the Intermediate and Expert certifications and is the final required certification to gain the ITIL Expert status. It intends to help professionals apply and integrate their knowledge of ITIL in real-world settings and workplaces.

While candidates can earn 17 credits through various learning paths leveraging any combination of the Foundation and Intermediate courses, it has been observed that candidates wishing to pursue the Managing Across the Lifecycle (MALC) module benefit from taking the Continual Service Improvement and Service Strategy modules from the ITIL Intermediate certification scheme as part of their learning path.Read More

ITIL: Managing Across the Lifecycle Training Key Features

Benefits

KEY FEATURES

PERSONAL IMPACT

ORGANIZATIONAL IMPACT

Course Outlines

  • Managing Services
  • Service Lifecycle
  • Service Value
  • Key Concepts
  • BRM Through the
  • Lifecycle
  • Stakeholder
  • Management
  • Good Communication
  •  Service Management Processes
  • Integration Through the Lifecycle
  • Impact of Service Strategy
  • Designing Service Solutions
  • Inputs & Outputs
  • Value and Interface of Service Strategy Processes
  • Assessment of Needs
  • SDP
  • Cross-Lifecycle Processes
  • Identifying Improvements
  • Challenges, CSFs, and Risks
  • Measuring and Demonstrating Value
  • Determining and Using Metrics
  • Service Management Framework
  • Monitoring and Control Systems
  •  Implementing ITSM
  • Improving ITSM
  • Key Considerations
  • Practice Exam
  • Exam Tips

Course Schedules

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You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
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CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
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TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
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CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

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