EFFECTIVE STAKEHOLDER MANAGEMENT

Effective stakeholder management course will equip delegates with an understanding and skills to manage people who are the most important in the complex ecosystem of interdependent parts of an organization. So how do you build a close working relationship with your stakeholders in today’s world of information overload, fast-moving happenings and ever-changing office arena? How do you communicate effectively, have their ears and hearts, and affinity? Through this effective stakeholder management course, you will better understand your stakeholders, develop a positive working relationship based on cooperation and mutual respect, and maximize long-term benefits.

Aligning project goals with business goals is the focus of every project manager but getting your stakeholders all aligned is often like steering an ocean liner.  Taking time to actually develop a strategy for effective stakeholder management/ engagement for your project, is something that typically falls to the very last thing to do, if it ever gets done.  Project management is very output driven, but this effective stakeholder management class will help you recognize that it is the project manager that needs to be OUTCOME focused for the benefit of both the project and the business.

Engaging your stakeholders early and often ensures project success. This effective stakeholder management course will provide practical, hands-on recommendations for understanding your stakeholders, understanding influences of power and interest, how to deliver bad news and how to recognize stakeholder allies, opponents and neutrals and how to get them all focused on project outcomes.  Participants will learn to set roles and expectations to drive the project forward and align and communicate their project goals with strategic business goals and objectives.

This course uses action learning principles to focus on YOU and YOUR stakeholders and how to develop a strategy that you will build throughout the course and put into immediate action.

EFFECTIVE STAKEHOLDER MANAGEMENT LEARNING OUTCOME

• Identify, analyze, and prioritize stakeholders
• Develop a stakeholder register
• Describe how the stakeholder analysis drives the Stakeholder Engagement Plan
• Develop questions to ask key stakeholders to manage better and influence their engagement
• Determine the level of involvement for each stakeholder through a Stakeholder Engagement Assessment Matrix
• Determine the value of the communication plan
• Assess your management style and power
• Identify the principles of influence and determine an influence strategy
• Better identify your organization’s stakeholders
• Manage their expectations through strong rapport and an enhanced working relationship
• Effectively communicate through identifying and overcoming communication barriers in a 2-way communication environment
• Apply stakeholder relationship management techniques to gain stakeholders’ confidence and cooperation in new product roll-outs, news announcements, issues management and crisis, etc.

PERSONAL IMPACT

• Build better relationships
• Paint a rich picture of your stakeholders
• Be the early bird, get that worm
• Service significant stakeholders
• Put resources where they’re needed
• Report intelligently
• Jump the approvals queue
• Make better decisions

ORGANIZATIONAL IMPACT

• Effective decision-making by understanding the views and interests of the collaborators
• Gain a competitive advantage by understanding the different perspectives of the stakeholders
• Enhanced brand image
• Build lasting credibility and trust in the organisation
• Increase in profits and saving of time

JK Michaels institute also offers other products and courses, including EFFECTIVE STAKEHOLDER MANAGEMENT TRAINING, SPOC TRAINING, PROJECT MANAGER AND BUSINESS ANALYSIS SKILLS, MICROSOFT PROJECT, and Effectively focused 8 STEPS to successful business analysis process.