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Home
About Us
Courses & Solutions
PROJECT
Project Management Certifications
Project Manager Skills
Agile & Scrum
Project Management Software
Industry Specific Courses
Masters Degree
PROCESS
Lean Six Sigma Certifications
Business Analysis & Data Science
Supply Chain & Procurement
ISO Management System & Audit
Business Process Management
Facility & Maintenance Management
PEOPLE
Human Resource Management
Strategy,Management & Leadership
Interpersonal & Administrative Skills
Finance & Accounting Courses
Health Safety & Environment
ADVANCED TECHNOLOGY
IT Governance & Service Management
Cyber Security & Resilience Data Science & Business Intelligence
AI & Machine Learning Software Development & Testing
Blog
Resources
eLearning Portal
Exam Prep Portal
Downloadables
Training Policy
Contact Us
Curriculum
7 Sections
54 Lessons
3 Days
Expand all sections
Collapse all sections
Fundamentals of change management
9
1.1
Basics of change management
1.2
Understanding levels of change
1.3
Identifying misconceptions about change
1.4
Importance of change
1.5
Understanding the benefits of change
1.6
Identifying essential areas of change
1.7
Leading change
1.8
Promoting successful change
1.9
Understanding resilience
Change process
9
2.1
Steps of a change process
2.2
Analyze a situation
2.3
Understanding the aspects of change
2.4
Choose an action
2.5
Implement the action
2.6
Creating a sense of urgency
2.7
Motivating employees
2.8
Preventing failure
2.9
Monitor the progress
Obstacles to change
9
3.1
Resistance
3.2
Resisting change
3.3
Understanding negative reactions
3.4
Easing the tension
3.5
Complacency
3.6
Identifying causes of complacency
3.7
Crisis
3.8
Reacting to a crisis
3.9
Preparing for a crisis
Managing change
8
4.1
Creativity
4.2
Encouraging creativity
4.3
Commitment
4.4
Developing commitment
4.5
Communication
4.6
Communicating during a change
4.7
Demonstrating support by listening
4.8
Controlling the grapevine
Adapting to change
8
5.1
Truths and misconceptions
5.2
Identifying truths and misconceptions
5.3
Understanding the transition process
5.4
Factors affecting response
5.5
Understanding response styles
5.6
The endings phase
5.7
Understanding the endings phase
5.8
Managing the endings phase
Coping with uncertainty
6
6.1
The exploration phase
6.2
Understanding the exploration phase
6.3
Understanding responses
6.4
Understanding needs
6.5
Management of the exploration phase
6.6
Managing uncertainty
Moving forward
5
7.1
The new beginnings phase
7.2
Understanding the new beginnings phase
7.3
Understanding needs
7.4
Management of the new beginnings phase
7.5
Understanding communication guidelines
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