Curriculum
- 8 Sections
- 68 Lessons
- 2 Days
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- Module 19
- 1.0Basics and Science of Interpersonal Skill
- 1.1Interpersonal Communication: The Core Ethics
- 1.2Principles of Interpersonal Communication
- 1.3Developing and Working with Relationships
- 1.4Face to Face communications
- 1.5Harnessing and recognizing behaviour
- 1.6Avoiding the conflicts
- 1.7Studying People and Behaviour Types
- 1.8Building Trust and Respect
- Module 210
- 2.0Expanding Personal Productivity
- 2.1Growing your influence and impact
- 2.2Identifying and establishing Opportunities to expand influence
- 2.3Keys to successful influence
- 2.4Mastering Emotional Intelligence
- 2.5Power of Integrity and trustworthiness
- 2.6Strategic planning, personality development, and focus
- 2.7Fitting in and impacting people of multi-cultures
- 2.8Human make-up: Beliefs, Traditions, Values, Culture, Attitudes, and Behaviours
- 2.9Building rapport
- Module 39
- 3.0Obstructions to effective communication
- 3.1Non-verbal communication
- 3.2Communication Styles
- 3.3Communicating assertively
- 3.4Powerful presentations
- 3.5Giving and accepting feedback
- 3.6Open and closed forms of communication
- 3.7Demonstrating appreciation towards others
- 3.8Appropriating behaviour in different situations
- Module 48
- 4.0The organization, Departments, and Teamwork
- 4.1Comprehending Team Dynamics
- 4.2Communications within a team
- 4.3Behaviours and People Types within a team
- 4.4Capitalizing on styles, personalities, and strengths
- 4.5Elements for Developing high performing teams
- 4.6Team Development Stages
- 4.7Effective Teambuilding Techniques
- Module 58
- Module 67
- 6.0Fundamentals of Speaking
- 6.1Connecting with other persons speech and thoughts
- 6.2Pitfalls when talking to others
- 6.3Understanding and respecting beliefs, views, and ideas
- 6.4Becoming a better communicator – Technicalities
- 6.5Tips and Techniques to improve language and speaking
- 6.6Tones, voice modulation and power-words
- Module 78
- Module 89
- 8.0People Management
- 8.1Developing Relationships
- 8.2Communicating Change and Change management
- 8.3Encouraging discussions and straightforwardness
- 8.4Identifying and Minimizing Conflict
- 8.5Recognizing indications of potential conflicts
- 8.6Types and sources of conflicts
- 8.7Conflict Resolutions
- 8.8Value for constructive feedback and positive criticism
Conflict Resolutions
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