Curriculum
- 8 Sections
- 68 Lessons
- 2 Days
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- Module 19
- 1.1Basics and Science of Interpersonal Skill
- 1.2Interpersonal Communication: The Core Ethics
- 1.3Principles of Interpersonal Communication
- 1.4Developing and Working with Relationships
- 1.5Face to Face communications
- 1.6Harnessing and recognizing behaviour
- 1.7Avoiding the conflicts
- 1.8Studying People and Behaviour Types
- 1.9Building Trust and Respect
- Module 210
- 2.1Expanding Personal Productivity
- 2.2Growing your influence and impact
- 2.3Identifying and establishing Opportunities to expand influence
- 2.4Keys to successful influence
- 2.5Mastering Emotional Intelligence
- 2.6Power of Integrity and trustworthiness
- 2.7Strategic planning, personality development, and focus
- 2.8Fitting in and impacting people of multi-cultures
- 2.9Human make-up: Beliefs, Traditions, Values, Culture, Attitudes, and Behaviours
- 2.10Building rapport
- Module 39
- 3.1Obstructions to effective communication
- 3.2Non-verbal communication
- 3.3Communication Styles
- 3.4Communicating assertively
- 3.5Powerful presentations
- 3.6Giving and accepting feedback
- 3.7Open and closed forms of communication
- 3.8Demonstrating appreciation towards others
- 3.9Appropriating behaviour in different situations
- Module 48
- 4.1The organization, Departments, and Teamwork
- 4.2Comprehending Team Dynamics
- 4.3Communications within a team
- 4.4Behaviours and People Types within a team
- 4.5Capitalizing on styles, personalities, and strengths
- 4.6Elements for Developing high performing teams
- 4.7Team Development Stages
- 4.8Effective Teambuilding Techniques
- Module 58
- Module 67
- 6.1Fundamentals of Speaking
- 6.2Connecting with other persons speech and thoughts
- 6.3Pitfalls when talking to others
- 6.4Understanding and respecting beliefs, views, and ideas
- 6.5Becoming a better communicator – Technicalities
- 6.6Tips and Techniques to improve language and speaking
- 6.7Tones, voice modulation and power-words
- Module 78
- Module 89
- 8.1People Management
- 8.2Developing Relationships
- 8.3Communicating Change and Change management
- 8.4Encouraging discussions and straightforwardness
- 8.5Identifying and Minimizing Conflict
- 8.6Recognizing indications of potential conflicts
- 8.7Types and sources of conflicts
- 8.8Conflict Resolutions
- 8.9Value for constructive feedback and positive criticism