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Home
About Us
Courses & Solutions
PROJECT
Project Management Certifications
Project Manager Skills
Agile & Scrum
Project Management Software
Industry Specific Courses
Masters Degree
PROCESS
Lean Six Sigma Certifications
Business Analysis & Data Science
Supply Chain & Procurement
ISO Management System & Audit
Business Process Management
Facility & Maintenance Management
PEOPLE
Human Resource Management
Strategy,Management & Leadership
Interpersonal & Administrative Skills
Finance & Accounting Courses
Health Safety & Environment
ADVANCED TECHNOLOGY
IT Governance & Service Management
Cyber Security & Resilience Data Science & Business Intelligence
AI & Machine Learning Software Development & Testing
Blog
Resources
eLearning Portal
Exam Prep Portal
Downloadables
Contact Us
Curriculum
4 Sections
31 Lessons
3 Days
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Quality Basics (24 Questions on exam)
8
1.0
ASQ code of ethics
1.1
Quality standards, requirements, and specifications
1.2
Quality planning
1.3
Teams
1.4
Documentation systems
1.5
Cost of quality (COQ)
1.6
Training components
1.7
Audits
Problem Solving and Improvement (23 questions)
7
2.0
Basic quality tools
2.1
Continuous improvement models
2.2
Basic quality management tools
2.3
Project management tools
2.4
Taguchi loss function
2.5
Lean
2.6
Benchmarking
Data Analysis (35 questions)
9
3.0
Terms and definitions
3.1
Data types and collection methods
3.2
Sampling
3.3
Measurement terms
3.4
Statistical process control (SPC)
3.5
Regression and correlation
3.6
Hypothesis testing
3.7
Design of experiments (DOE)
3.8
Analysis of variance (ANOVA)
Customer-Supplier Relations (18 questions)
7
4.0
Internal and external customers and suppliers
4.1
Customer satisfaction analysis
4.2
Product/process approval systems
4.3
Reliability
4.4
Supplier management
4.5
Elements of corrective and preventive action
4.6
Material identification, status, and traceability
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