Learning from Incidents

Hazards inherent in oil and gas

Risk Management Techniques used in the oil and gas industries

Safety cases and safety reports

Contractor management

Process Safety Management (PSM)

Role and Purpose of a permit-to-work system

Key principles of shift handover

Plant operations and maintenance

Failure modes

Safety critical equipment controls

Safe storage of hydrocarbons

Furnace and boiler operations

Fire and explosion risk in the oil and gas industries

Emergency Response

What are root causes?Copy

Performing Root Cause AnalysisCopy

Technique: Fishbone Diagram using the cafeteria exampleCopy

Case Study Exercise: Discuss a Fishbone DiagramCopy

Technique: Pareto Chart (discuss and show example)Copy

Case Study Exercise: Complete the Identify Root Causes section (Step #3) of the templateCopy

Identifying options for problem resolutionCopy

Avoid jumping to conclusionsCopy

Technique: BrainstormingCopy

Case Study Exercise: Conduct a Brainstorming SessionCopy

Recognizing pros and cons for each optionCopy

Technique: Kempner-Tregoe (“Must-Have” vs. “Nice-to-Have”)Copy

Case Study Exercise: Determine best solution using a “simple” Kempner-Tregoe modelCopy

Case Study Exercise: Complete the Develop Solutions section (Step #4) of the templateCopy

Design for Process ManagementCopyCopy

Operational designCopyCopy

Measuring results against the success criteria (Step #1)Copy

Case Study Exercise: Review changes to an As-Is Business Process ModelCopy

Case Study Exercise: Complete the Define Measurable Results section (Step #5) of the templateCopy

Defining how the process will be documentedCopy

Plan and understand organizational readinessCopy

Discuss how employees are empowered to identify and act upon their ideasCopy

Identifying follow-up needs (i.e., training) for the staff that will be impactedCopy

Technique: Communication PlanCopy

Case Study Exercise: Complete the Standardize Process section (Step #6) of the templateCopy