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Home
About Us
Courses & Solutions
PROJECT
Project Management Certifications
Project Manager Skills
Agile & Scrum
Project Management Software
Industry Specific Courses
Masters Degree
PROCESS
Lean Six Sigma Certifications
Business Analysis & Data Science
Supply Chain & Procurement
ISO Management System & Audit
Business Process Management
Facility & Maintenance Management
PEOPLE
Human Resource Management
Strategy,Management & Leadership
Interpersonal & Administrative Skills
Finance & Accounting Courses
Health Safety & Environment
ADVANCED TECHNOLOGY
IT Governance & Service Management
Cyber Security & Resilience Data Science & Business Intelligence
AI & Machine Learning Software Development & Testing
Blog
Resources
eLearning Portal
Exam Prep Portal
Downloadables
Contact Us
Curriculum
6 Sections
12 Lessons
3 Days
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Introduction: A Jumpstart into Quality
0
Quality Concepts
3
2.0
Terms, concepts, and principles
2.1
Benefits of quality
2.2
Quality philosophies
Team Basics
3
4.0
Team organization
4.1
Roles and responsibilities
4.1
Team formation and group dynamics
Continuous Improvement Techniques
3
5.0
Continuous improvement
5.1
Process improvement
5.2
Quality improvement tools
Customer-Supplier Relations
3
5.0
Internal and external customers and suppliers
5.1
Customer satisfaction
5.2
Supplier management
Post-Test
0
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