Curriculum
- 12 Sections
- 43 Lessons
- 2 Days
Expand all sectionsCollapse all sections
- Getting Started4
- An Introduction to Conflict Resolution3
- The Thomas-Kilmann Instrument5
- Creating an Effective Atmosphere3
- Creating Mutual Understanding3
- Focusing on Individual Needs3
- Getting to the Root Cause4
- Generating Options3
- Building a Solution4
- The Short Version of the Process4
- Additional Tools3
- Wrapping Up4