Curriculum
- 5 Sections
- 33 Lessons
- 2 Days
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- Module 1: Mastering your Workload6
- 1.1What is your personal and work vision?
- 1.2The secrets to working smarter rather than harder
- 1.3Achieving long and short term goals through proper scheduling and prioritizing
- 1.4Setting up administrative systems and procedures that work
- 1.5Time Management secrets to adopt and time wasters to avoid
- 1.6The latest technology to help you achieve administrative excellence
- Module 2: Essential Communication Skills7
- Module 3: Working with your Boss and your Team6
- 3.1Managing administrative responsibilities in the virtual work place
- 3.2Developing a strategic partnership with your boss
- 3.3Keeping on top of calendars, appointments and schedules
- 3.4Making travel and accommodation arrangements
- 3.5Preparing the office and tasks for your absence – holiday or lockdown
- 3.6Organising, attending and minuting meetings – online and in person
- Module 4: Professionalism in the Workplace7
- 4.1Handling the Phone Professionally – avoiding common mistakes we all make
- 4.2Writing friendly and professional emails
- 4.3Social media and technology savviness
- 4.4Mind Mapping for organising and planning
- 4.5Event planning – Small and medium sized project planning basics
- 4.6Making confident, clear presentations – on line or in person
- 4.7Maintaining your professional image – even whilst working at home
- Module 5: Self and Stress Management7
- 5.1Managing your responsibilities, roles, resources and relationships from the inside-out
- 5.2The power of the sub-consciousness
- 5.3How to remain motivated and passionate about work in times of uncertainty
- 5.4Handling stress and pressure and anger at work
- 5.5Work life balance – how to achieve it
- 5.6Taking care of yourself and others without burn out
- 5.7Where to go from here – continuing professional development