SKILLS FOR CLERICAL OFFICERS COURSE OVERVIEW

Skills For Clerical Officers Course is designed for employees who want to improve their effectiveness and work practices. It will assist them in improving their skills and providing them with the tools they need to be a more effective team member. Delegates will examine the skills and characteristics required of successful clerical staff. They will be able to identify areas for improvement in their current working practises, plan and prioritise work, and manage office resources with the help of time management tips.
Because the clerical staff is frequently called upon to organise meetings, delegates will learn what is expected of them to ensure that they are appropriately managed, run smoothly, and efficiently and effectively use the participants’ time.
With communication being such an essential part of all jobs, the course will assist delegates in developing their confidence and interpersonal skills and improve their written communication proficiency.
When discussing customer service and telephone skills, internal and external relations and working well as a team member will be covered.
Clerical officers oversee the movement of patient records and appointments in the health and social care sectors. Their responsibilities may include creating new patient files, scheduling appointments, and compiling health statistics. They work in various settings, both in the community and in hospitals.
The training for clerical officers will improve the delegate’s interpersonal skills, phone etiquette, computer applications, writing, and standard administration procedures.
JK Michaels Institute created this course for clerical officers to gain current knowledge and competencies in the practice of this demanding profession. The emphasis is on practical skills, tools, and techniques for increasing productivity, forming a winning team with management and peers, and adding value to your organisation.

For the course’s full details, click on Skills For Clerical Officers

JK Michaels institute also offers other products and courses, including TEAM BUILDING AND PERSONAL EFFECTIVENESS, Project Management Skills, 6 SIGMA TEAMS: LEADERSHIP SKILLS, DEVELOPING HIGH PERFORMANCE TEAM TRAINING, Business Process Management Courses, and INTERPERSONAL MANAGEMENT SKILLS.

SKILLS FOR CLERICAL OFFICERS COURSE BENEFITS

Organizational Benefits.

• assist in focusing on these details and not letting anything slip through the cracks
• Knowing how to communicate with coworkers effectively can mean the difference between a long-term and a short-term career.
• be familiar with other Microsoft Office software, such as Word and PowerPoint
• To be organised because they are in charge of ensuring that the office runs smoothly.

Personal Benefits.

• The best opportunity to work in the public sector.
• Prepare thoroughly.
• Gain self-assurance.
• It provides a section or department with comprehensive general administrative and clerical support.

SKILLS FOR CLERICAL OFFICERS COURSE LEARNING OUTCOME

Participants who complete the Skills For Clerical Officers Course will be able to:

• Know how to more effectively plan and organise their work in order to deliver results.
• Recognize the significance of providing excellent customer service in the public sector.
• Have more faith in your ability to communicate effectively with individuals and groups.
• Recognize the significance of effectively contributing to the team.
• Have thought about their career and personal development goals.

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