NEW PRODUCT DESIGN AND DEVELOPMENT

New Product Design And Development course will help you explore new product development (NPD) in a team model. We will provide specific examples of how team-based new product development differs from the traditional approach.

NEW PRODUCT DESIGN AND DEVELOPMENT TRAINING
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NEW PRODUCT DESIGN AND DEVELOPMENT COURSE OVERVIEW

New Product Design And Development course will help you explore new product development (NPD) in a team model. We will provide specific examples of how team-based new product development differs from the traditional approach. This New Product Design Development course explains vital design thinking concepts related to personas, narrative mapping, and prototyping. Product managers must be aware of and respect the tools and procedures used by product designers. By integrating these ideas with effective scrum procedures, you’ll discover how to make outstanding products that don’t compromise design for usefulness or viability. Read More

NEW PRODUCT DESIGN AND DEVELOPMENT Key Features

Benefits

KEY FEATURES

KEY FEATURES

PERSONAL IMPACT

ORGANIZATIONAL IMPACT

Course Outlines

 Key Issues

– Macroeconomics, Trends & Opportunities

– Features of Services

– The Servuction Model

 

 

Key Issues

– The Three-Stage Model of Consumer Behavior Applied to Services

– Post-Purchase Evaluation: Modeling Consumer Satisfaction with Services

– Environmental Perspectives on the Service Encounter

– Perceived Control, Script & Role Theories

 

 

· Key Issues

– Pricing Strategies Applied to Services

– Services Specific Issues on Price Discrimination

– Cost Accounting for Services

– Price Bundling and Cross-Selling

– Yield Management

 

· Key Issues

– Setting Communication Strategies for Services

– Services Specific Issues in Communication Strategies

– Guidelines for Advertising of Services

– Branding & Promotion of Services

 

· Key Issues

– Distribution Channels for Services

– Internationalization of Service Firms

– Global Distribution Systems

 

 

· Key Issues

– Trade-off between Marketing Effectiveness and Operations Efficiency

– Full-Service Models Versus Restricted Service Models

– Isolating the Technical Core and Minimizing the Servuction System

– Production-Lining Services

– Increasing Customer Participation

– Managing Supply and Demand, Yield Management

– Flow Charting as a Basic Tool for Understanding & Managing Service Processes

– Two Basic Strategies: Complexity and Divergence of Service Operations

  •  

    · Key Issues

    – A Theoretical Framework for Understanding the Impact of Service

    Environments on Customer Behavior and Satisfaction

    – Engineering Customer Service Experiences

     

    •  

      · Key Issues

      – The Flower of Service – Core and Supplementary Services

      – Adding Value via Supplementary Services

    •  
  •  

    · Key Issues

    – Importance of Service Personnel

    – Conflicts in Boundary-spanning Roles & Implications of Role Stress

    – Reducing Role Stress with Marketing and Creating a Climate for Service

    – Selection, Training and Motivation of Service Staff

    – Internal Marketing to Build and Foster a Customer Service-oriented Culture

  •  

Course Schedules

Course Name
Duration
Course Date
Location
Delivery Method
Course Fee
REGISTER

NEW PRODUCT DESIGN AND DEVELOPMENT TRAINING

3 DAYS

FEBRUARY 9TH-11TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

NEW PRODUCT DESIGN AND DEVELOPMENT TRAINING

3 DAYS

JUNE 22ND-24TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

NEW PRODUCT DESIGN AND DEVELOPMENT TRAINING

3 DAYS

AUGUST 9TH-11TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,000/N170,000

NEW PRODUCT DESIGN AND DEVELOPMENT TRAINING

3 DAYS

OCTOBER 12TH-14TH

IKEJA WEEKDAY

CLASSROOM/VIRTUAL

N180,OOO/N170,000

Explore something new

Training Options

Classroom Trainings

N180,000

  • Interactive,excitingly serious action oriented learning methodology
  • Classroom training by top instructors and practitioners

Live Online Virtual Training

N170,000

  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners

Corporate Trainings

Customized to your team learning needs and organizational goals

  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24×7 learner assistance and support

See WHAT OUR CUSTOMER SAYS

Testimonials

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NEW PRODUCT DESIGN AND DEVELOPMENT TRAINING

TRAINING

Managers, BBA students, MBA students, and professionals will benefit from this course.

The following training methods will be included in this collaborative Service Training Program:

Presentations
Acting out roles
Discussions in Groups
Method Assignments for Lectures and Seminars
Activities
Polls \surveys
Case Studies and Functional Exercises on the Whiteboard

The program is designed in a structured and engaging manner. We work with the participant to ensure that they have a practical experience of 'how to interact' with the customer while observing two-way communication.

Why JK Michaels

You will gain practical,useful and impactful skills from our experienced faculties.

CONSULTANTS: Our consultants are Practical, Professional,Experienced, Licensed & Effective personnel with minimum experience of over 25years.
CONSULTANT RATING: 96% of our training consultants scored A+ rating from our customers in 2020

JK Michaels joins the prestigious group of organizations approved by Project management institute USA,American Academy of Project Management (USA),Scrum Study institute USA, to provide world class Effective project management training; After a rigorous audit of our curriculum design, delivery, facilitators, and content of our courses.

We are also accredited by government as a management training and consulting firm.In addition to other international institutes including :International institute of Business analysis(IIBA);(APMG)Association of Project Management Group;International institute of Six Sigma Certification;Peoplecert,Clover Health and Safety,Nebosh,Pregen Business School Atlanta,Simplilearn;International institute of Supply Chain Management (UK).
JK Michaels is in alignment with International Standard in Quality and Safety

We are committed on delivering on our customers trust.

CUSTOMER RATING: 95% of our customers rated JK Michaels program excellent and of great value compared to what they pay.
REFERRALS: 95% of our business comes from referrals.
TRUST: Our customer retention rate is 95%.
TRACK RECORD: In year 2019, 96.4% of our customers rated JK Michaels as EXCELLENT.

Excitingly different, action learning system focused on improving talents & impacting bottom-line results.

JK MICHAELS LEARNING SYSTEM™ : Practical Action Learning + fun + intellectual intensity = Uncommon Performance
JK MICHAELS CONSULTING SYSTEM™ : Excellent project +process +People + Technology = Uncommon Performance .
CONDUCIVE LEARNING ENVIRONMENT: 99% of our customers rate our facility conducive serene and secure with unmatched technology, gourmet lunch, free refreshment, and WIFI.

After undergoing our training, our customers reported a minimum of 35% boost in their productivity,70% of them get promoted to a higher level at work, 98.5 % pass professional exam at their first sitting and 100% get to network and share experience with employers and top management.

We promise to support you until you succeed.

COURTESY: You are assured of a courteous and friendly customer service that will work with you until you succeed.
RESPONSIVENESS: We guarantee that your enquiries will be responded to, in three minutes.

Extensive topical resources, white paper, articles.

 

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